Quality Policy Statement

The company’s management has set itself the goal of achieving the following objectives:

• Continuously strive for improvement and be a leading company in its fields of activity.

• Operate as a service-oriented company that meets customer satisfaction and maintain a high standard.

• Provide fast, efficient, and high-quality service.

• Promote employee development and professionalism.

• Operate company mechanisms according to quality standards.

• Select suppliers who meet quality standards, legal requirements, and manage resources wisely.

Organization Management Representative
The COO, A.Q, Logistics, is appointed as the senior management representative responsible for the organization’s quality activities and ensuring implementation of ISO 9001:2015 requirements, serving as a liaison to the company CEO.

The company’s management ensures that all employees are informed about the company’s quality policy. Every employee or function holder, including managers and supervisors, is committed to their responsibilities.

Company Quality Objectives:

• Continuous improvement of work processes and services.

• Improving customer satisfaction levels.

• Meeting customer requirements and expectations.

• Reducing service delivery failures.

• Promoting employee professionalism.

• Meeting customer and supplier requirements.